GRM Group customers such asThe Schumacher Group, Witness Systems, Nexidia, CheckFree, GEAC, TRX, Zinio, FurstPerson and National Credit Systems are improving processes ranging from product development to call-center, and are now considering functions such as accounts-receivable, accounts payable, and claims processing.

The Information Technology (IT) and Product Development group has traditionally been an early adopter of GRM due to the historical problem of too many requirements, and too few resources. Today, due to lower cost of telecommunications, projects that were previously believed to be “too small”, or “too important” for GRM are now being done offshore for lower cost and increased capacity.

As the Finance department gets focused on developing and applying new “Corporate Governance” guidelines, leaders in this function are in a situation where they have to do more with less. GRM can bring much needed relief to the finance department looking to keep up with new guidelines such as the Sarbanes Oxley Act (SOX), while continuing to meet ongoing operations such as accounts payable, accounts receivable and cash management.s